Save Money on Bills
There are several ways to reduce your broadband and mobile bills. Explore the options below to see if you can save money.
Social tariffs
If you receive Universal Credit, Pension Credit or certain other benefits, you might qualify for a social tariff.
This is a cheaper broadband or phone deal, with no mid-contract price rises, for people on lower incomes.
How to get a social tariff: Contact your current broadband or phone provider and ask whether they offer a Social Tariff and if you are eligible.
Compare providers available packages on the Ofcom website
Choosing the right package
Before renewing or switching providers, think about how you use the internet.
If you mainly browse the web, shop online, stream TV or make video calls, you may not need the fastest package available. Use the Broadband Savvy speed checker to find out what speed is right for your household.
Broadband Savvy: What broadband speed so I need?
Check how much mobile data you use each month through your provider's app or by contacting them directly.
If you are regularly using less data than your allowance, switching to a smaller data package could save money.
Compare prices
If you are out of contract, or your current contract is coming to an end, it is worth comparing deals before you renew.
Comparison websites allow you to view broadband and mobile packages from different providers side by side, helping you compare prices, contract lengths, speeds, data allowances and other features. Taking a few minutes to shop around could help you find a better deal and reduce your monthly costs.
We suggest these comparison websites:
Save money on mobile calls
You can make calls and video calls using apps such as WhatsApp, FaceTime, Microsoft Teams, and Zoom.
When connected to Wi-Fi, these apps can help reduce the amount of mobile minutes and data you use, particularly when contacting friends and family overseas.
Access free mobile data
The National Databank provides free SIM cards and mobile data to eligible people, helping them stay connected to essential online services.
You may be eligible if you:
Are aged 18 or over
On a low income
You must also qualify in at least one of the following statements:
Have no access or insufficient access to the internet at home
Have no or insufficient access to the internet when away from the home
Cannot afford their existing monthly contract or top up
Visit the O2 website for more details
Alternatively, visit your local O2 branch and ask for the national databank.
Get in touch
Sophie Mance is Senior Project Manager for Digital Hertfordshire.
Did you know?
Less than 10% of eligible UK households currently take up a social tariff.